House Clearance Service

As part of our wider support services we offer a professional full House Clearance Service to anyone who needs it across the North East.

Whether you’re moving home, have inherited a property or have a loved one going into care, whatever the circumstances, we are here to help.

At St Oswald’s Hospice, we are experts in providing comfort and care at some of the most difficult times in people’s lives. We understand that a House Clearance can be emotional and, at times, challenging for those involved. Please be assured that our House Clearance team will manage your House Clearance quickly, efficiently and sensitively.

You do not need a connection to St Oswald’s Hospice to use our House Clearance Service – we’re here to support everyone.

A member from our St Oswald's Hospice team with one of our House Clearance vans.

You can feel happy knowing you are making a difference in the lives of local people.

By choosing St Oswald’s Hospice House Clearance Service, you will be able to help others in your local community who need care and comfort at some of the most difficult times of their lives.

The fee you pay and the proceeds from the sales of your items provides quality time for everyone – patients and their loved ones.

Enquire about our House Clearance Service

Why choose St Oswald’s Hospice for your House Clearance?

By choosing St Oswald’s Hospice for your House Clearance, you can be confident that you will receive a brilliant service from a team who genuinely cares.

  • The right people – Our friendly staff are fully trained and insured.
  • The right tools – Our fleet of large vehicles ensures the job is done quickly and efficiently.
  • Quality time for everyone – Just like our care services, we will treat you, your property and its contents with the utmost care and respect.
  • Supporting local people and families – All suitable items from your House Clearance will be sold in our charity shops or eBay store. The money raised will ensure people across the North East will continue to receive expert care and comfort from St Oswald’s Hospice. Thank you.
  • Re-cycle, Re-use, Re-love – We are committed to sending as little as possible to landfill. We recycle or responsibly dispose of anything we are unable to sell.

What our customers say...

“The House Clearance team were extremely efficient, cheerful and friendly when it came to the final furniture removal…and went over and above the call of duty! They all made a hard process so much easier.”

House Clearance Customer

What our customers say...

"Thank you for clearing my mums house this morning. I am very grateful for your help with this, I am sure you can understand how hard it is for anyone having to do this job so soon after losing loved ones. The House Clearance team were kind, considerate and helpful, thank you."

House Clearance Customer

What our customers say...

“Thank you so much to you and your team for the professional and efficient house clearance of my family members flat recently. It's such a hard time for families when someone dies, especially unexpectedly, but your service, professionalism and friendliness made it a lot easier.”

House Clearance Customer

What our customers say...

“From the start Rob, the House Clearance Manager was professional, friendly and caring. He kept me informed of each step and assured me if I had any questions he would be happy to answer them. Clearing the bungalow was not an easy job but Rob and his crew did an amazing job and made a sad situation a lot easier. Also knowing that my loved ones belongings will help St Oswald’s hospice is very comforting.”

House Clearance Customer

What our customers say...

"Dave and Graeme, who cleared the house were amazing, they were friendly, upbeat and cheerful, just what you need at such a sad time and absolute assets to St Oswald's Hospice. It is also great to know that Mum's stuff will help make money for St Oswald's. Just great all round."

House Clearance Customer

FAQs

After you contact the team to book a House Clearance, we will arrange to view your property and give you a free, no-obligation quote.

If you’re happy with the quote and decide to go ahead with the House Clearance, we’ll find a time and date for the team to visit your property and conduct the clearance.

Once the job has been completed, you’ll be emailed an invoice for payment.

Just as homes differ from person to person, our quotes are unique to every clearance. Our initial visit allows us to understand your needs, what items you’ll be donating, and get a sense of the space we’ll be operating in.

After our initial visit to your property (which is free) we will send you a no-obligation quote that includes VAT. Our quotes are cost-only, so we do not charge deposits, premiums or commissions. On completion of the House Clearance, you’ll be emailed an invoice with all payment options listed.

We currently run House Clearances on Tuesdays, Wednesdays and Thursdays, generally starting from 8.30am.

Every job is different. Our experienced House Clearance Manager will chat with you about the time your House Clearance will take during the ‘quote stage’ of the process.

We offer a full clearance service, removing furniture, electrical items, clothes and more. Items we can remove that people often don’t know about include:

  • Curtains
  • Carpets
  • Cookers (MUST be correctly disconnected from the gas supply and unplugged)
  • Washing machines (MUST be disconnected from the water supply and unplugged)

Our team will also empty spaces within your property, such as:

  • Garages
  • Sheds
  • Outhouses
  • Lofts (Please note, the loft MUST be boarded, have lighting and a ladder)

We’ll provide boxes and bags on the day to ensure all items are packed safely and securely, and are treated with the respect they deserve.

You can find a comprehensive list of items we can or cannot accept as donations here.

All suitable items from your House Clearance will be sold in our charity shops or via our e-commerce platforms such as eBay. All the money raised from selling your items will help us provide care and comfort to our patients and their families.

We’re committed to sending as little as possible to landfill sites, so wherever possible, any items that we cannot sell in our shops will be recycled.

Yes. All our staff and vehicles are covered by our insurance which is available on request. Our drivers have been vetted and wear uniforms with identification.

Please fill out the form below and a member of our retail team will get in touch to arrange your initial appointment.

Book your House Clearance

Please fill out your details and a member of our retail team will get in touch to make your initial appointment