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Susan's story

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Susan Johnson, a former Letting Agent from Kingston Park in Newcastle, first decided to volunteer with St Oswald’s  once she’d reduced her hours at work and her children were older.

After Susan heard about the work of St Oswald’s through family and friends and because she lived near to the charity’s furniture warehouse in Kingston Park, Susan decided to begin volunteering and hasn’t looked back since. 

Susan is supporting St Oswald’s Retail Volunteer Recruitment week – a week long campaign to celebrate our team of retail volunteers and to promote the retail volunteering opportunities that we have available. Susan, who has been supporting St Oswald’s since 2012, spoke about her experiences as a volunteer.

Susan said:

I have thoroughly enjoyed my time as a St Oswald’s volunteer. With my role no two days are ever the same. The team I work with helps to organise our collection vans with the collecting and transporting of donated goods, ensuring St Oswald’s 25 regional shops are fully stocked up. There’s such a large number of shops and a huge variety of volunteering roles that whatever your interest or skills, St Oswald’s absolutely has something for everyone.

Susan continued:

One of the many benefits to volunteering is the opportunity St Oswald’s gives to help you develop your CV with the option to gain qualifications and to go on courses and complete training. Another enjoyable aspect of volunteering is the social element working amongst such a warm and friendly team. There are lots of social events you can attend and I’ve made some great friends from my time as a volunteer. Anybody thinking about volunteering should definitely give it a go and you can even do a tester period to make sure volunteering is for you. You have nothing to lose and a lot to gain.

Andrew Moir, Head of Retail at St Oswald’s, said:

Susan has made a huge contribution to St Oswald’s since she joined us over 7 years ago. The work she and the Collection Line team do to organise our collections and deliveries, ensuring we have enough donated stock to sell in our shop and helping to deliver an efficient and friendly service to our customers and supporters, goes a long way in supporting the work of the Hospice. This Retail Volunteer Recruitment week, we’re proud to be showcasing the great work our volunteers do, the huge variety of specialist shops and diverse volunteering roles we have available and hope that many more people from across the region sign-up to join and support our friendly and supportive team. Without volunteers, St Oswald’s wouldn’t be able to provide the huge array of services we do and we wouldn’t be able to raise enough money to properly fund the work of St Oswald’s which delivers specialist care to North East families.

For a full list of volunteering opportunities at St Oswald’s and to learn more, head to their website: www.stoswaldsuk.org/volunteering.