Retail Area Manager - 37.5 hours per week

Organisation: St Oswald's Hospice

Salary: £28,300 - £30,430 per annum full time

Job Type: Full time - 37.5 hours per week

Closing Date: 2025-01-17 23:59:59

Reference: Retail Area Manager - 37.5 hours per week

£28,300 – £30,430 per annum.

37.5 hours per week full time, with flexibility to work irregular hours, including acting as Retail Duty Manager outside regular hours.

Are you passionate about retail and ready to make a difference in your local community? St. Oswald’s Hospice is looking for a Retail Area Manager to oversee and inspire a group of shops, ensuring they thrive in support of our incredible mission.

Why Work With Us?

St Oswald’s Hospice is a renowned hospice dedicated to providing compassionate end-of-life care to individuals and their families. Our mission is to provide specialist palliative and end of life care to adults, children and young people in the north east of England.

At St. Oswald’s, you’re more than just a team member – you are part of a family that’s dedicated to providing outstanding care to those in need. We operate 24 charity shops across the North East area from Sunderland to Morpeth, with all proceeds supporting our essential services. Our shops are at the heart of their communities, offering a welcoming environment for shoppers and donors alike. Our shops are closed over the Christmas period so we can all enjoy the break.   As our Retail Area Manager, you’ll have the opportunity to drive sales, lead enthusiastic teams, and become a champion for our hospice values. This role requires a full, current driving licence and access to a car.

What You’ll Do:

  • Boost Success: Achieve sales targets and maximise income across our shops.
  • Inspire Teams: Train, motivate, and support shop managers, assistant managers, and volunteers to deliver their best.
  • Enhance Experiences: Ensure our shops are welcoming, well-stocked, and a joy to visit.
  • Drive Growth: Support strategic initiatives to expand and improve our retail presence.

What We’re Looking For:

  • Experience: Proven success in retail management with a passion for leading and mentoring teams.
  • Skills: Strong organisational, communication, and IT abilities, alongside excellent customer service.
  • Drive: A self-motivated individual ready to overcome challenges and deliver results.
  • Values: Empathy and alignment with St. Oswald’s mission to support patients and their families.

What We Offer:

  • A dynamic and fulfilling role where every day brings something new.
  • The chance to work with a supportive team dedicated to a meaningful cause.
  • Flexibility and the opportunity to make a real impact on your local community.

 

Next steps….

If this all sounds like you, then apply today. We’d absolutely LOVE to hear from you.

It’s easy to apply, just fill out our online application form and become one step closer to joining our team.

If you would like to download a detailed job description and person specification, please click here.

If after reading the job description you have any queries please contact Charlotte Charlton, Deputy Head of Retail on charlottecharlton@stoswaldsuk.org

This role is subject to an enhanced Disclosure and Barring Service check (DBS).

You must have existing right to work in the UK for this role.

Want to find out more about why working in a Hospice could be the best job you’ve ever had?

Hospice UK have put together this short video which highlights many benefits of working in a Hospice by sharing the views of hospice professionals and what working in a hospice means to them. This video has been filmed with clinical care team members, but we think it gives you a great idea what it’s like to work in a hospice in a non-clinical role too!

Watch ‘Our Story’ here to find out more about St Oswald’s Hospice.

Want to check out the benefits of working for St Oswald’s Hospice? Watch our short video or download a PDF here.

 

Closing Date:           Sunday 12th January 2025

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found.

Interview date:          Friday 17th January 2025

 

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Disability Confident Leader

St Oswald’s Hospice is committed to equity and diversity and is an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds.

We are a Disability Confident Leader and will offer interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

Please note in situations where we experience high-volume, seasonal and high-peak times, we will endeavour to meet this commitment but may have to limit the overall number of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website.

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