Other areas of the organisation do not share this information with Fundraising unless you have given your consent for them to do so
In addition to the information you provide, Fundraising may use online platforms such as Facebook, Twitter and LinkedIn in order to gather available information about you where relevant. Any information we are given, or gather about you which is in the public domain, will help us tailor the information we send you to your needs to ensure it is as relevant to you as possible.
If you tell us your status, here is how we will use this information:
If you tell us you are a staff member: We will stop sending printed paper copies of information to your home address and ask that you pick up a newsletter from display points around the Hospice, one of our shops or through internal emails instead. This will help us save money on printing and postage.
If you tell us you are a volunteer: We would like to continue to communicate with you with more relevant information to you such as updates, volunteer opportunities and fundraising, as we know so many volunteers not only give their valued time but also support us in our fundraising and for that we are truly grateful. If you are worried about postage costs and have an email address, we can send a lot of this information to you via email, which will allow us to keep in touch with you without the printing and postage costs. However, in order to email you we would need you to stipulate you are happy to receive emails from us.
If you tell us you are a patient: As you are currently receiving support and care from us, if you tell us you are a patient, unless you opt out, we will continue to send you the newsletter to keep you up to date with our activities, but will not send you any direct requests to help fund our service. If you choose not to divulge this information we completely understand but please note that if we do not know you are a patient, you may receive requests from us for funds in future and we apologise if this causes you any distress. Please know this is not our intention. If you do not wish us to know your status, please tick the “Prefer Not to Say” option and we will continue to communicate with you as we would any other supporter.
If you tell us you are Next of Kin, or a friend or relative of a current or previous patient: If we have this information within Fundraising this will help us send information to you about service updates and fundraising opportunities we have specifically for people who would like to help in memory of a loved one. Many people choose to fundraise in memory and find it a positive way of helping them to come to terms with the death of their loved one, but there is absolutely no obligation to do this and we understand if you wish to opt out and no longer receive information from us. If you do not wish us to know your status, please tick the “Prefer Not to Say” option and we will continue to communicate with you as we would other supporters.